We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank). If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. These sites will urge victims to input their personal information under the guise of claiming a prize, resolving an issue with their account, or confirming a delivery. Remember to Stop, Check, and Reject if you come across an email requesting you to click on a link and provide your personal information or banking credentials.
March 2025 – Beware of Caller ID Spoofing Scams
Customers can take or lay odds on an enormous array of sports betting and racing markets from all over the globe. These esports markets put bigger online bookmakers like Sportsbet and the TAB to shame. Boombet has got same race multis, same game multis and has got betting apps for Android and iOS smartphones and tablets. Boombet features both racing betting and sports markets, which is no surprise, given their popularity in Australia.
July 2021 – Attempt to sign in to your account
The link then takes you to a fake login page where the scammers harvest your credentials. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted URL, like the CommBank website. Do not click the links in the email or reply to the sender.
- These offers were designed to attract sign-ups and encourage betting activity.
- Currently, people who are selling items on Facebook marketplace or gumtree are being targeted by scammers requesting payments to be made to “PayID” to settle fake overpayments, “upgrade” or “unlock” their accounts.
- Competitive fixed odds across racing and sports markets with one of Australia’s best mobile betting apps.
- This fraudulent email informs recipients that a statement has been issued, prompting them to click a malicious link and enter their credentials to view.
They often have some personal details, usually stolen through phishing or data breaches, which helps them sound convincing and build trust. Scammers are calling customers and pretending to be from CommBank. Received a suspicious message, but haven’t clicked on it? Below are examples of some scams and alerts you should be aware of.
The scammers state that the individual’s bank account was used for money laundering and is now under investigation. Fraudulent messages are asking people to provide Optus and bank login details in order to allegedly claim compensation. We’re aware of an email currently circulating that urges customers to login to CommBiz via a link in the email and complete an online identity verification.
Different ways to transfer money. And to pay
These scams often target younger individuals, including international students, and can result in significant financial loss. Once the loan is approved, the scammer uses the victim’s phone to transfer the supposed “fee”, but instead, they transfer large sums of money out of the victim’s account, often far more than the original loan amount. As part of the process, they gain access to the victim’s banking details.
It’s important to remember that just because a gambling website looks Australian doesn’t mean it’s legal in Australia. The Australian Communications and Media Authority (ACMA) maintains a register of licensed online operators and who to contact with a complaint. Complaints about a breach of gaming or wagering laws by a NSW casino, club, pub or the TAB agencies can be reported to Liquor & Gaming NSW using the online feedback form. Online wagering operators must not offer credit to gamble or send marketing materials to you if you do not have an account with them. This includes protection from misleading and deceptive conduct by a gambling operator, limits on what actions a debt collector can take and restrictions on advertising.
The messages direct recipients to click a link regarding suspicious activities that have been detected on their account. We are aware of a number of SMS messages currently circulating that attempt to deceive customers into clicking on a link and providing credentials, such as NetBank IDs, passwords, PINs and token codes. Scammers will do anything to prevent a customer from contacting the legitimate financial institution or receiving a login to access their Term Deposit online. The premise of the messages is that the account has been locked pending verification of the requested details. There are a range of fraudulent messages currently in circulation that attempt to mislead customers into clicking on a link. The message claims that a booking will be cancelled if customers do not input credit card details through a provided link.
These may appear in message threads alongside legitimate CommBank communications. CommBank urges potential investors to check the legitimacy of the investment product directly with the financial institution. Scammers will use this information to steal the person’s identity and any money they may be able to obtain access to. A customer will be asked to complete an application form for a fake betting sites bond or Term Deposit, provide their contact details and to transfer funds into a bank account. The link leads to a series of webpages that will request details including NetBank IDs, passwords, PINs and token codes.
These scams can be difficult to detect as the calls often appear to come from legitimate numbers. You can also review our investment scams information to learn more about recognising these scams. We’re aware of fake CommSec advertisements appearing on social media, particularly on Instagram, that attempt to deceive people into engaging with investment scams. We will never ask you to click through a link on an email and enter personal details. If you (or someone you know) has been targeted or lost money as a result of being scammed contact your financial institution immediately, and report it.
The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their account is marked as insecure and NetCodes must be returned to confirm safety. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their debit or credit card has been suspended and details need to be updated. Do not click the link and remember to always navigate to the site you know to be the legitimate NetBank login page before entering any details.
While this is a legitimate message, always remain cautious when receiving any SMS with a link. We’ve been alerted to scammers operating on WhatsApp, targeting individuals with investment or romance scams. We have seen an uptick in scammers contacting customers claiming to be from CommBank, advising that their accounts have been compromised. We’re aware of scam text messages impersonating CommSec and CommSec stockbrokers, offering investment opportunities and directing recipients to contact them via WhatsApp. Only access NetBank from a trusted source—never via a link in a message or email.
